FAQ

PRODUCT

What is the footprint of an assembled Liteboxer?

Liteboxer has an assembled footprint of 37.6” x 55.5” (~95.5cm x ~141cm).

We recommend leaving 12" (~30.5cm) of clearance in the front and sides of Liteboxer's base. This additional clearance will allow for any shift in location as a result of your movement during a workout.

How does my tablet interact with the Liteboxer?

Liteboxer uses a standard Bluetooth 4.1 LE connection to measure your performance during a training session. Your smart device will determine the music which is being played, the lighting pattern on the shield, and your hit accuracy during a session.

To maintain an accurate connection between Liteboxer and your device, keep your device on the Tablet/Phone shelf below the Uppercut Pad. This position will allow you to see notifications from the device or instructions from the trainer.

Does Liteboxer include built-in speakers?

Liteboxer does not include speakers within the unit. Instead, all audio is transmitted through the app on your smartphone or tablet. You can connect headphones or an external speaker to your iOS or Android device using a cable or bluetooth connection if applicable.

Is the platform extender right for me?

The platform extender adds 18" to the length of the platform and is recommended for fighters over 6'1" to ensure adequate space on the platform during a workout. It includes an extended base mat, two additional hard floor covers, and all the hardware needed to connect it to your base platform.

The footprint of Liteboxer with and without the platform extender is as follows:

  • Liteboxer w/ Standard Platform = 55.3" L x 37.5" W
  • Liteboxer w/ Extended Platform = 73.3" L x 37.5" W

What glove sizes should I order?

Every Liteboxer comes with one pair of gloves. To determine the correct fit for your Liteboxer gloves, measure from the base of your palm to the top of your index

  • Small: Less than 8” or 20cm
  • Large: More than 8” or 20cm

If you aren’t sure or your measurement is right in between the two, we recommend sizing up for a better fit.

What are the height and weight requirements for using Liteboxer?

The height and weight requirements for using Liteboxer are as follows:

  • Height: 4’10” - 6'4” (147.5cm - 193cm)
  • Maximum Weight: 325lbs (147kg)

Please note: In addition to height and weight, a user will need to be at least 13 years of age to download the Liteboxer app necessary for operation. Users under 18 years old may require consent from a legal guardian. Please see our Terms of Service for complete details.

What music can I play through Liteboxer?

Liteboxer’s punch tracks use top music from a robust range of artists and genres with the premium subscription. Basic punch tracks are available subscription-free. Due to Liteboxer’s integrated Rhythm TechnologyTM, we do not recommend playing your own music through a separate app except in Freestyle mode.

What are the power requirements for Liteboxer?

Liteboxer is powered using a 5V DC - 3.1A power source with a USB cable. Both the power source and cable are included with the unit and we strongly encourage that you use only the power source provided.

The Liteboxer power source contains outlets for both USB-A to USB-C cables.

A cable to charge your smartphone or tablet is not included in the Liteboxer package.

What type of phone or tablet do I need to run the Liteboxer app?

The hardware and software requirements to successfully run the Liteboxer app are as follows:

Hardware

Software

iPad (5th Generation) or later

iOS 10 or later

iPhone 8 or later

iOS 10 or later

Android Tablet or Phone with >2gb RAM

Android 7.0/Nougat or later

WORKOUTS

What are Punch Tracks?

Our Punch Track option features hit songs from top artists across genres, guaranteeing there is a track for every fighter. Our patented Rhythm Technology syncs each light to the beat, which is your cue to punch. Each song has a unique punch combination and three different levels of difficulty, allowing you to choose the right level for your own pace.

What are Trainer-Led Classes?

Liteboxer’s trainer-led workouts are exhilarating and designed to build strength, cardio endurance and mental acuity. Our team of world-class trainers lead you through rounds of boxing on Liteboxer, interspersed with active recovery and strength training.

Trainer led workouts range from 15 minutes to 45 minutes to provide a variety of different approaches to fitness. All workouts revolve around boxing but also include warm up stretches, additional cardiovascular exercises and instructions about how to improve your boxing technique.

There are 5 kinds of trainer led classes:

  1. Liteboxer Quick Hitter: A short 15-minute workout focusing on high intensity movements.
  2. Liteboxer Full Body: A 30-minute workout designed to engage the full body.
  3. Liteboxer Beats: A 20-minute workout where you punch to the rhythm of the music.
  4. Liteboxer Fundamentals: A 20-minute workout to teach you about each of the Liteboxer contact points.
  5. Liteboxer Endurance: A 45-minute workout for people looking to train skill and stamina.

MEMBERSHIP

Is a membership required to use Liteboxer?

No, a membership is not required to use Liteboxer. Liteboxer will function without premium content, however you will be missing out on our best trainers, music and experience. Everything on the Membership page is membership-access only, and we're confident you'll find that it's well worth the cost! See the table at the bottom of the Membership page for details about what you can do without a Liteboxer membership.

Does everyone in my family need a premium membership?

Nope! Membership covers anyone who uses your Liteboxer. Your family members and guests will get to experience every beat and punch along with you on your new journey to health and happiness.

Is membership included with my Liteboxer purchase?

Liteboxer membership is sold separately via members.liteboxer.com. It is activated when you turn your Liteboxer on and it costs $29.99/month if you select the monthly plan. You can save up to 11% on membership by opting for the yearly or 18-month plan.

Where can I sign up and manage my membership?

Head on over to members.liteboxer.com and login or create your account. If you need help, reach out to our awesome support crew at support@liteboxer.com.

Is there a free trial with the membership?

New members get to trial the full Liteboxer experience for 30 days. Just create your account and you're ready to get punching.

SHIPPING & RETURNS

Where does Liteboxer ship?

Currently Liteboxer ships to the following regions:

  • United States (48 Contiguous States & DC) (Excludes Hawaii and Alaska)

How will my Liteboxer ship?

A Standard Liteboxer Bundle will be shipped in two boxes, with an Extended Liteboxer Bundle including a third box containing your Platform Extender. The dimensions of the boxes are included below:

  • Box A: 40.74 in x 35.75in x 17.75in
  • Box B: 44 in x 32 in x 10.5 in
  • Box BE (Platform Extender): 41in x 37.75 in x 10in

After the contents of your order are picked and packed at our warehouse, the packages are placed on a pallet, strapped together, and shrink-wrapped to ensure that they arrive at the same time and in excellent condition.

What is your return policy?

30 DAY RISK-FREE TRIAL:

If you are not 100% satisfied with your Liteboxer, you may return it within 30 days of delivery for a full refund or exchange. Simply contact support@liteboxer.com within 30 days of delivery to initiate the return process. Please note, all items included in your purchase must be undamaged and returned along with your Liteboxer in order to receive a full refund. First-time purchases only. Return shipping charges may apply.

HARDWARE:

Any undamaged Liteboxer may be returned for a full refund within 30 days of the date you received the product. To request a return, please contact support@liteboxer.com. Once your return has been received, a refund will be issued to the original payment method within 7-10 business days. Please ensure that the item you are returning is repackaged with all the cords, adapters and documentation that were included when you received it.

APPAREL:

Any unwashed/unworn items purchased through our online shop, excluding final sale items, may be returned for a full refund within 30 days of the original purchase date. To request a return, please contact support@liteboxer.com. Once your return has been received, a refund will be issued to the original payment method within 7-10 business days.

MORE QUESTIONS?